You have legitimate concerns about privacy and therefore we expressly
describe all processing of personal data done by us. We want you to understand what
limited information we collect and what may happen to that information when you use any
of the Vaev VPN Services.
rules applicable to all information collected or submitted when you access, install or
use the Vaev VPN Services.
Our top priority is customer data security. Operating under the jurisdiction
of Panama allows us to guarantee our no logs policy. We process only minimal user data –
only as much as it is absolutely necessary to maintain our services.
defined in our Terms of Service.
By visiting Vaev VPN website, by submitting your personal data to Vaev VPN,
also by accessing, installing and/or using the Vaev VPN Services you confirm that you
Vaev VPN (hereinafter – „Vaev VPN“, „we“ or “us”), as well as you agree to be bound by
not use the Vaev VPN Services.
contact us by email [email protected].
Processing of your data
Vaev VPN processes user data only to a very limited scope – only as much as
it is absolutely required for provision of the Vaev VPN Services, processing of payments
for the Vaev VPN Services, as well as functioning of the Vaev VPN website and mobile
Personal data is processed by Vaev VPN automatically and manually. Unless
expressly noted otherwise, Vaev VPN or a designated subsidiary in your country shall act
as the responsible personal data controller for any data processed. Vaev VPN uses third
party data processors only for processing of payment data, emailing service and basic
website and app analytics.
Vaev VPN guarantees a strict no-logs policy for Vaev VPN services, meaning
that your activities using Vaev VPN Services are provided by automated technical
are not monitored, recorded, logged, stored or passed to any third party. We do not
store connection time stamps, session information, used bandwidth, traffic logs, IP
addresses or other data. From the moment a Vaev VPN.com user turns on the Vaev VPN.com
software, their Internet data becomes encrypted. Any online traffic coming from user’s
device is no longer visible to ISP, third-party snoopers or cyber criminals. Further,
Vaev VPN have a strict no logs policy when it comes to seeing user activity online:
Vaev VPN is based in Panama, which does not require data storage.
Anyone may browse our website, install Vaev VPN application and mobile
applications without signing up for the Vaev VPN Services, however the functionality of
the Vaev VPN Services will be very limited or absent. If you want to engage full
functionality of the Vaev VPN Services, you need to create a user account and provide
basic personal data indicated below.
If you choose to create a user account, you must provide the following basic
- Email address. We ask for your email address as part of your
registration. That ensures that we can communicate with you when we have any
exciting announcements to make, service updates to advise or errors to report. Valid
email address is also needed to retrieve a lost password and to make a VPN
- Payment data. In addition to the conventional payment
methods, such as credit card, users can buy Vaev VPN service with cryptocurrency.
payment processing partners process basic billing information for payment processing
and refund requests.
You must maintain this information current, truthful, complete and accurate.
You warrant that you are authorized to provide such information. You authorize us to
verify your information at any time. If it is found to be untrue, inaccurate, not
current or incomplete, we retain the right, in our sole discretion, to suspend or
terminate your user account and your access to the Vaev VPN Services.
In order to maintain the VPN service, the Vaev VPN also processes limited
technical information, which sometimes may be considered personal data. This information
is used for improving the functionality and usability of our website and Vaev VPN
Services. If you decide not to provide this limited information, we may not be able to
provide you with the full scope of the Vaev VPN Services. Said information may also
- Server load information. We monitor the server performance
in order to recommend the most suitable servers to our customers.
- Customer service information. Vaev VPN.com stores inquiries
and communications with users through the Contact Us and Community Area pages.
- Cookies. Vaev VPN.com uses a few types of different cookies
to improve the user experience on the website, such as:
- Google Analytics for statistical assessment and website
- Affiliate cookies to identify the customers referred to the
Site by our partners, so that we can grant the referrers with commissions;
- Cookies for personalizing the content of the Site for
users, such as setting the default language.
- Google Analytics for statistical assessment and website
You can set up warnings for every time the Site places a cookie in your
browser, or you can choose to disable all cookies. You can do both through your browser
settings. Since each browser has a different procedure for managing cookies, look at
your browser’s Help Menu to learn the correct way to do it.
Alternatively, you can disable all cookies by visiting the Network
Advertising Initiative Opt Out
page or by using the Google
Analytics Opt Out Browser add-on. Please note that choosing to disable cookies
may negatively affect some of the features that make your Site experience more
Personal data of underage persons
Persons younger than 18 shall not use the Vaev VPN Services and provide any
personal data to us without the supervision of the parents or guardians. Based on the
above, it is presumed that any person using the Vaev VPN Services and supplying personal
data to us is at least 18 years of age. If a person younger than 18 years old or a
person, supplying wrongful data, become known to Vaev VPN, such person and all their
may be immediately and without any notice withdrawn by suspending their access to
Vaev VPN Services.
Grounds for data processing
Your personal data is processed for the purpose of providing you the best
Vaev VPN services under the legal basis of performance of the contract between you and
Vaev VPN, as provided in our Terms of
Vaev VPN may process your personal data (email address) for direct marketing
purposes in the following cases: when we obtain your consent to such processing (the
legal basis for processing, in this case, is your consent) or when applicable law
permits us to contact you without a separate consent (under the legal basis of a
Your personal data protection rights
You may request us to inform you about the personal data that we have
collected about you, to request any changes or correction of inaccurate information, to
object to certain processing of personal data (e.g. for marketing purposes), to provide
you with a copy of your personal data in a structured, commonly used and
machine-readable format, to transmit (if technically feasible) your personal data to
another controller, or to erase your personal data. You also may request to restrict the
processing of your personal data (when there is a legal basis for that). In cases where
your personal data is processed on a separate consent basis, you have the right at any
time to withdraw your consent to the processing of your personal data.
If you disagree with your data processing by Vaev VPN, you are free not to
use the Vaev VPN Service, and to discontinue using it at any time. You may request us to
discontinue processing of your personal data, in which case your data will be processed
only as much as it is necessary to effect the discontinuation of your use of the Vaev
Services (e.g., final settlement, or deleting all personal data based on your email
address), or finalizing other Vaev VPN’s legal relationship with you (e.g. accounting,
invoicing, processing refunds).
Due to technical reasons (such as backup copies of the databases) your
personal data may be finally deleted only within 60 days or longer, if it is mandated by
the statutory requirements.
If you wish to use the Vaev VPN Services again, you will have to accept and
Term for storing personal data
Vaev VPN stores limited personal data for the whole period when the Vaev VPN
Services are used and for no longer than 2 years after last use of the App and/or the
Your data is processed under the jurisdiction of the Republic of Panama. If
the data is processed by a designated subsidiary in your country, then the domestic law
of your country may be applicable at our discretion.
Vaev VPN would like to remind you that you are yourself responsible for the
security of your data. We ask you to be careful when using and storing personal data
containing files on your devices, as well as the devices itself. Please ensure that
nobody accesses and uses your devices without your consent.
You shall be extra careful and not disclose your personal information to
unrelated third parties, since such information may be used in different ways and
against your interests, including activities such as fraud, invasion of privacy,
identity theft, etc.
In order to ensure security of the personal data, Vaev VPN employs various
administrative, technical and physical security measures, however it is your
responsibility to exercise caution and reason when using the Vaev VPN Services. You will
be personally responsible if such action violates any third party’s privacy or any other
rights, or any applicable law. Under no circumstances, Vaev VPN is liable for the
consequences of your unlawful activities, your willful and negligent activities
violating applicable laws or third party rights, as well as any circumstances, which may
not have been reasonably controlled or foreseen.
discretion, for any or no reason, and without liability, as indicated below. The date of
ask all users to ensure that they are familiar with the most current wording of the
You may not assign or transfer your rights or obligations under this Privacy
Policy to any third party.
Please contact us by email at [email protected] if you have any